engages in the development and marketing of telecommunication services and technology for Internet protocol (IP) telephony and video applications primarily in North America, Europe, Taiwan, and Japan.
It offers Packet8 broadband voice over Internet protocol (VoIP) and video communications service (Packet8 VoIP), Packet8 virtual office service, and videophone equipment and services.
Packet8 VoIP is an Internet-based communication service that works on the Internet or virtually any ethernet network in the world, as well as allows calls to or from any phone in the world.
It also uses Web-based technologies to enable account setup, account management, billing, and customer support.
As part of the Packet8 VoIP service, the company resells private-branded telephone IP terminal adapters and IP videophones.
Packet8 virtual office allows users to be part of a virtual PBX that includes automated attendants to assist callers, conference bridges, extension-to-extension dialing, ring groups, and a host of other business class PBX features.
The wholesale voice and video services include a suite of VoIP platforms with a session initiation protocol softswitch infrastructure at its core together with voice, video, and wireless endpoint devices to form an end-to-end solution.
In addition, the company offers DTA310, which is a telephone handset-to-ethernet adapter; and DV326 product, which is an IP videophone that contains all of the voice features of a regular Packet8 service.
It markets its products and services through its direct sales force and third-party resellers.
8x8 was founded as Integrated Information Technology in 1987.
The company subsequently changed its name from 8x8, Inc.
to Netergy Networks, Inc.
in 2000, and back to 8x8, Inc.
8x8 is headquartered in Santa Clara, California.